In this section, you’ll find the most common questions about purchasing car accessories and parts, delivery, payments, and returns.
You can easily contact us by e-mail, phone, or through the contact form.
Just send us your contact details and your car model — our team will find the right parts or accessories for you and send a personalized offer.
Products ordered in our showroom are reserved for 3 calendar days.
After this period, they are automatically returned to the warehouse.
Such cases are very rare. You can filter compatible products directly on the website, and after placing your order, the Cridem team will manually verify the chassis number (VIN) to ensure compatibility.
If you can’t find a product, please contact us by phone or e-mail.
We will check availability directly with the manufacturer and notify you as soon as it becomes available.
Products in stock are usually delivered within 1–2 business days in Romania.
Deliveries to Hungary are made via Magyar Posta within 3–5 business days, depending on the region.
You can choose from several secure options:
💳 Online payment via euplatesc.ro
💸 Cash on delivery
🏦 Bank transfer
🏬 Cash payment at Cridem store (Oradea)
Yes. You can return products within 14 calendar days, in accordance with legal regulations.
Full details can be found in the “Return Policy” section.
Yes, all products sold by Cridem are sourced directly from authorized European manufacturers and distributors (Italy, Germany, Spain, Poland, etc.).
Every product is certified and compliant with EU standards.
Of course! Our team provides free technical advice to help you choose the right accessories, parts, and solutions for your car.
Contact us by phone or through the contact form for tailored assistance.
Contact us at +40 728.929.999 or e-mail cridem@cridem.ro — our team will be happy to assist you!
📍 Address:
58 Borșului Road, Oradea, Bihor, Romania, 410605
📞 Phone: +40 728 929 999
💻 Online sales:
Monday - Friday: 09:00 - 15:00
🕒 Opening hours:
Monday – Friday: 08:00 – 17:00
Saturday: Closed
Sunday: Closed
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